Do you ever wonder what your 49th Ward Service Office does all day? This new weekly newsletter, written by your service office staff members*, will give you a taste of the regular and non-traditional things we work on.
The seven staff team members handle over 150 inquiries each day. Some are routine, like requests for pothole repair, snow shoveling complaints, landlord/tenant concerns, and questions about events we’re hosting. Others require a little more creativity, sensitivity, or persistence. True story: Several times in recent years we were asked to help address wind-chime-related issues. We were happy to assist.
In this issue:
Mail delivery issues
Field School no-parking Lot
Acts of kindness: injured pigeon found by constituent, assisted by neighbor
Events: Save the date
In Case You Missed It: Smart policing technology to be launched this week
Mail delivery problems. This week, our office has been flooded with mail delivery complaints, ranging from erratic delivery to complete lack of mail for weeks. While mail delivery was suspended for last Wednesday and Thursday during the record cold snap, the stories we’re hearing detail issues much more severe that this. If you are having mail delivery issues, please let us know by completing this form.
Chief of Staff Kevin O’Neil has been working with Leslie Combs and Paola Castano in U.S. Rep. Jan Schakowsky’s office to resolve these issues. Leslie and Paola will track your complaints and forward them to the Post Office. Postal managers have asked for this detail we’re collecting on the form so they can best address the issues going forward.
We know you and your neighbors are expecting critical mail such as tax information and utility bills. While Congresswoman Schakowsky’s office works with the Post Office, our team is here to assist any resident with utility problems resulting from late mail delivery. Please share those details in the same form.
Field School no-parking lot. You may have noticed that the Field School parking lot is no longer available to neighbors for parking. This was a decision made by the Field School administration in January. This past fall the new outdoor recreation space was completed with a much smaller parking area. The new policy prohibiting overnight parking is a result of staff and faculty not having enough space when neighbors neglected to move their cars before staff arrival.
We know parking in the neighborhood is tough, which is why neighbors, local businesses and staff assistant and former Field School Local School Council member Bob Fuller initially worked with the school to allow overnight parking several years ago. We are confident a compromise solution exists to allow overnight parking without affecting school operations. We are grateful to Principal Adrian Dobbins for being open to this conversation. We’ll keep you posted. In the meantime, check out our website (under Rogers No-Park) for parking alternatives.
Acts of kindness: injured pigeon found by constituent, assisted by neighbor. Rogers Park is a neighborhood of compassionate animal lovers, and sometimes people contact our office to report injured wildlife. Recently, someone went so far as to bring in a pigeon with a wing injury, concerned that it would suffer in the cold since it couldn’t fly. This was a new one for us! Luckily, someone in the Jarvis Square area is an experienced volunteer with Chicago Bird Collision Monitors and knew just the person to assist–a fellow volunteer who nurses the pigeons back to health. We hear Bernice (named for Sesame Street’s Bert’s pet pigeon) is resting comfortably and are grateful to the kind-hearted neighbors who went out of their way to help.
Events: Save the date.
- Friday, February 8th, 5:00 to 7:00 p.m., Follow Me on Friday to Nibbles and Nosh
- Saturday, February 9th, 10:00 a.m. Alderman Moore’s 29th Annual FREE Valentine’s Day Movie, The New 400 Theaters, 6746 N Sheridan Rd.
- Saturday, February 16th, 1:00 p.m. Leone Park Winter Trudge at Touhy and the lake. Join the Leone Beach Park Advisory Council for its second annual Winter Trudge. Explore the unique winter landscape of the Lake Michigan Landscape
- Friday, February 22, 5:00-7:00 p.m. A special two-fer Follow Me on Friday on Devon Avenue. Stay tuned for location announcement.
- Saturday, April 27th, 10:00 a.m. till 2:00 p.m. Shred-a-thon! 7356 N. Greenview. Stay tuned for more details.
Please let us know how we can more effectively support you. Also, share any thoughts you have about this email by hitting reply. What are you curious to know? Thanks for all that you do to make Rogers Park the rich, vibrant community that it is.
Yours very truly,
49th Ward Service Office Staff
* Your 49th Ward Service Office Staff is here to serve:
Wayne Frazier (infrastructure issues)
Mike Land (business, zoning, and property tax issues)
Cecilia Salinas (bilingual Spanish/English; Participatory Budgeting coordinator and immigration issues)
Ann Hinterman (housing specialist and Glenwood Sunday Market manager)
Bob Fuller (legislative aide)
Dan Murphy (ward Streets and Sanitation superintendent)
Kevin O’Neil (police and schools issues)