My 49th Ward Service Office will be CLOSED for the holidays from Friday, December 22nd, at 2:00 p.m. to Tuesday, January 2nd, at 9:00 a.m.
This will provide my staff members, who routinely work far more than 40 hours a week, an opportunity to spend time with their families during the holiday week when calls and emails to my office are almost non-existent.
Though the Ward Service Office will be closed, the City of Chicago will continue to provide 49th Ward residents with garbage and recycling pick-up and other routine city services, with the exceptions of Christmas and New Year’s Day.
Because Christmas and New Year’s Day fall on a Monday this year, if you receive City garbage and recycling pick-up on Monday, your garbage and recycling will be collected on Tuesday. If you receive City garbage and recycling pick-up on Tuesday, you may not get your garbage and recyclables picked up until Wednesday. Please have your carts accessible starting Tuesday.
Snow removal and other emergency services always will be provided regardless of the holidays.
For non-emergency city service requests during the holiday week, email or call my office and leave a message (email:email@example.com; phone: 773-338-5796). We will return your email or telephone message promptly on Tuesday, January 2nd, and address your issue then.
If you have a city service request that requires immediate attention, please call 311. Of course, if you have a police, fire, or medical emergency, you should always call 911.
As we celebrate the holidays, let’s take a moment to count our blessings. We live in one of the most dynamic and exciting neighborhoods in the country, a community that celebrates and honors our diversity and continues to undergo positive change. I continue to believe I have one of the best jobs imaginable and I look forward to working with you to make 2018 the best year yet for the 49th Ward!
I hope that the year ahead is filled with hope, health and happiness for you and your family.
On behalf of myself, my family and my tireless and dedicated staff–Kevin O’Neil, Michael Land, Wayne Frazier, Ann Hinterman, Cecilia Salinas and Bob Fuller–I wish you a blessed holiday season and a wonderful and prosperous New Year!