Do you ever wonder what your 49th Ward Service Office does all day? This weekly newsletter, written by your service office staff members*, will give you a taste of the regular and non-traditional things we work on.
The seven staff team members handle over 150 inquiries each day. Some are routine, like requests for pothole repair, snow shoveling complaints, landlord/tenant concerns, and questions about events we’re hosting. Others require a little more creativity, sensitivity, or persistence. This week we helped someone set up an iPass user account. All in a day’s work!
In this issue:
The value of partnerships: CityKey municipal ID events
Acts of kindness: Neighbors assisting victims of Sunday’s apartment fire
Update: USPS delivery problems
Infrastructure: Annual pothole survey
Save the date: Upcoming events
In case you missed it: Alderman Moore’s emails and events this week